SENIOR TECHNICAL SUPPORT ENGINEER (REF: MM)
Posting Date : 20-Jul-2023
Salary : RM8,000
Type of Employment : Full Time
Location : Kuala Lumpur
Job Responsibilities
- Responsible for managing
and delivery of IT infrastructure projects
- Administration and support
of the Company’s LAN and WAN infrastructure
- Administration and
capacity management of the Company’s server farms
- Monitor and administer
data center infrastructure (SAN/NAS storage, EMS, core switches,
clusters)
- Perform System and
Security Administration (Active Directory, AS/400, Email services,
Firewall, VMWare, patch management)
- Perform tests on disaster
recovery procedures and readiness
- Maintain up-to-date
hardware and software records in inventory system, including maintenance
renewals
- Provide 1st & 2nd
level Desktop/Notebook support inclusive of I.M.A.C (Install, Move, Add,
Change) and relevant business systems as and when required
- Carry out daily backups
and ensure backup media are stored securely, including offsite
locations
- Prepare capital
expenditure/purchase requisition for procurement of hardware, software and
services
Requirements
- Advance Diploma or Degree
in Computer Science/Information Technology or equivalent
- Minimum 5 years working
experience in troubleshooting PC hardware and software
- Technical experience in
LAN/WAN is an added advantage
- Excellent interpersonal
skills and able to interact with users at all levels
- Able to work independently
with minimal supervision and a good team player