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SENIOR TECHNICAL SUPPORT ENGINEER (REF: MM)


Posting Date : 20-Jul-2023

Salary : RM8,000

Type of Employment : Full Time

Location : Kuala Lumpur

Job Responsibilities

  • Responsible for managing and delivery of IT infrastructure projects 
  • Administration and support of the Company’s LAN and WAN infrastructure 
  • Administration and capacity management of the Company’s server farms 
  • Monitor and administer data center infrastructure (SAN/NAS storage, EMS, core switches, clusters) 
  • Perform System and Security Administration (Active Directory, AS/400, Email services, Firewall, VMWare, patch management) 
  • Perform tests on disaster recovery procedures and readiness 
  • Maintain up-to-date hardware and software records in inventory system, including maintenance renewals 
  • Provide 1st & 2nd level Desktop/Notebook support inclusive of I.M.A.C (Install, Move, Add, Change) and relevant business systems as and when required 
  • Carry out daily backups and ensure backup media are stored securely, including offsite locations   
  • Prepare capital expenditure/purchase requisition for procurement of hardware, software and services 

Requirements

  • Advance Diploma or Degree in Computer Science/Information Technology or equivalent 
  • Minimum 5 years working experience in troubleshooting PC hardware and software 
  • Technical experience in LAN/WAN is an added advantage 
  • Excellent interpersonal skills and able to interact with users at all levels 
  • Able to work independently with minimal supervision and a good team player 

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