BUSINESS OPERATION OFFICER (REF: MO)
Posting Date : 07-Jun-2024
Salary : RM2,500- RM3,500
Type of Employment : Full Time
Location : Penang
Job Responsibilities
- On time respond to customer's inquiries (Quotation, Document, etc).
- Handle customer’s order, schedule, delivery confirmation and follow up.
- Manage concerned document such as airway bill, invoice, packing list, custom form.
- Able to resolve customer interactions, transactions, comment, and complaints.
- To coordinate between internal (product specification, documentation, QA issue, etc) and external parties– factory or warehouse with customer in order to manage the sufficient stock.
- To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it.
- Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer.
- To support a variety of inquiry such as product specification, promotion status, documentation by working with internal counterpart.
- Coordinate internal process, monitoring and reporting some internal key indicator.
- Grasp customer's demand situation and order trend.
- Support for customer's account maintenance.
- Internal data base maintenance, prepare budget, and reporting sales result.
Requirements
- Diploma or Degree Holder (Fresh graduate are welcome).
- 1-2 years working experience as sales operation job.
- Fresh Graduate are welcome.
- Candidates with related pre-sales experience in the electronics industry will be an advantage.
- Having computer knowledge (Excel & word), good in communication skill.
- Can start work ASAP.
- Able to speak English, Bahasa & Mandarin.
- Working day and time : 8:30am~5:35pm (Mon-Fri)