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SERVICE TECHNICIAN (LAB INSTRUMENTS)


Posting Date : 17-Jan-2022

Salary : RM2,000 -RM3,000

Type of Employment : Full Time

Location : Selangor

Job Responsibilities

  • Champion service performance KPIs including x-leads and acting as trusted advisor to customer
  • Liaison to SBU/Cross Departments for selected technical matters and high level escalations
  • Ensure end to end field service SOW compliance including calibration reports on time generation, follow-up and closure of service jobs, managing field service resources
  • Selected key account asset condition monitoring
  • Championing Lab Tec product portfolio's technical competencies

    Requirements
    At least 2 years of field service experience from similar industry (Lab instrument/Calibration Scope)
    Sound technical and possess good analytical/problem solving skills
    Knowledge in LabTec and ISO 9001/17025 scope is a plus
    Software and PC literacy and knowledge in electronics troubleshooting is a must
    Occasional travelling to outstation (within Malaysia) when required

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